Reputation specialists do following tasks:
- Engage in creating brand image, company's identity in the market
- Develop customer service strategies.
- Operates online as well as offline public relation campaigns to both,
monitor and maintain public perceptions.
- Remove/reduce negative reviews and build positive reviews
- Engage customers with product or service reviews
- Monitor market competition
However, these tasks may vary depending on the company you work with. Some company may demand reputation specialists to SEO and online product marketing.
Hope this cl