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Reema is a certified Learning and Development Professional with several certifications in Personality and Psychometric profiling. With an MBA in Human Resources and Marketing, with cross industry experience of 18 years across Telecom, Retail, Hospitality, Hospitals, Event Management, Academics & NGO’s she brings a rich and varied experience to any project that she works on.
Reema has shouldered the responsibility of Training & Content Development in Centum Learning’s suite of performance enrichment solutions.
She has worked with Centum Learning ltd- 6 years as a Trainer and has been commended for her contribution in performance enhancement solutions in the Telecom sector (Sales & Customer Service and Behavioural trainings).
AREAS OF TRAINING EXPERTISE
Reema’s activities involve training need analysis, training solutions, assessments, training effectiveness, creating learning content, facilitation, coaching, competency profiling and psychometric testing and ensuring overall quality of trainings. Her area of training expertise include:
? Train-the Trainer Level-1
? Team working
? Counseling & mentoring
? Performance Coaching
? Communication Skills
? Presentation Skills
? Sales training-Retail & Telecom
? Customer Service- Hospitality & Telecom
? Capacity Building programs
? Certified Trainer for Situational leadership by Dr Paul Hersey, US.
? Certified for Personal Profile Analysis & Human Job Analysis by Thomas International, UK.
? Certified for Retail training programs by Capgemini, India.
? Certification for Personality & Aptitude Profiling, Pune.
? Certification for Train-the Trainer program, Pune.
? Certification for Psychological & Psychometric Assessment, Pune.
? Certification in New Hire programs for Airtel by Bharti Learning Systems
? Certification for Telecom Product, Process, Selling Skills for Airtel by Bharti Learning Systems.
? Certified as an Instructional Designer by Centum Work Skills India Limited
Education / Skill DevelopmentBanking / Insurance & FinanceAccountantHealthcarePsychologistView more »