Hi There,

Pretty interesting question.

But please niote that evry job related to dealing with people will require you to be good at Interpersonal Skills.

When it comes to serving as a Pilkot.
Please note, you would be communicating with:

• The co-pilot: he would be assisting you during the flight
• The technical team:These would be the ground staff who would be constantly communicating with you in terms of landing, or climate information or assisting with any technical difficulties during the flight time
• Passengers: The most important communication. Keeping them posted about take off and landing etc is essential. As well as comforting them during difficulties.

Though you are not interacting with the passengers to a large extent, but definitely with the co-pilot and the technical team. So Yes you would have to be accommodating and friendly or rather an approachable entity. And being a team, even if it is work related exchanges, you would still have to interact with each other apart from just job related so as to be comfortable with each other during the flight hours.

Hope this helps.

Wish you good luck..........

Dear Aspirant,

Thanks for writing to us. Meghna has very well explained you the use of interpersonal skills in your profession.

Inter-personal skills (know as non-technical skills) are important for pilot. Pilots require decision making and interpersonal skills required to address human error by managing resources within the organized.

One of the interesting research points out interpersonal skills which are part of the curriculum and are important for pilots. You can access the study from this link: http://www.sciencedirect.com/science/article/pii/S2090598X13001034

Following skills are important for pilots:

1. Cooperation: Team building and maintaining cooperation within team. It includes establishing an
   atmosphere for open communication and participation; understanding condition of
   other crew members into account while behaving or taking any decision and helping
   other crew members in a demanding situation

2. Leadership and managerial skills: Use assertiveness, taking initiative to ensure involvement and
   task completion; planning and co-ordinating; and workload management

3. Situation awareness: System awareness; monitoring and reporting changes in system; collecting
   information about the environment and identifying possible/future problems and
   necessary actions

4. Decision making: Problem definition/diagnosis; reviewing causal factors with other crew members;
   risk assessment; directing alternative courses of action; participatory

Hope this is helpful. If you still have query, feel free to write to us. You can talk to me or any of us.

Wish best wishes for bright career!

Cheers,
Apurva Kumar Pandya, PhD