Nikita Kara

I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency

I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency in my job profile.

by Nikita Kara
1 answer
| Share :

1 answer

RE: I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency

Ravi Thakor
Ravi Thakor
Verified Career Expert
Business Analyst at Capital Novus
  • Ahmedabad

HI


GREETINGS FOR THE DAY.

WELL LET ME START WITH THE BASICS THAT ALTHOUGH THE CUSTOMER SERVICE AND SALES ARE TWO DIFFERENT FIELDS BUT THEY ARE INTERLINKED, SO FIRST YOU NEED TO UNDERSTAND AND MAKE A DECISION WHICH OF THESE TWO FIELDS YOU WOULD WANT TO GO AHEAD WITH. SECOND BOTH THE FIELDS ARE WIDE OPEN FOR EVERYBODY STARTING FROM FRESHERS, COLLEGE PASS OUTS, TO NICHE EXPERIENCED PROFESSIONALS TOO, SO MAKE SURE WHERE YOU WANT TO FIT IN THIS HIERARCHY .

THE INDUSTRY YOU ARE INTO CURRENTLY IS CALLED AS A SERVICE INDUSTRY AND SERVICE INDUSTRY IS KNOWN AS THE BACK BORN OF ANY INDUSTRY BECAUSE IF YOU DON'T PROVIDE A REGULAR AND ON TIME SERVICES TO YOUR CUSTOMERS THEN THERE IS NOT FURTHER BUSINESS BECAUSE THE CLIENTS ARE NOT HAPPY WITH YOUR SERVICES AND THEY WONT PROVIDE YOU ANY FURTHER BUSINESS. AND THEREFORE THE SERVICE INDUSTRY WILL ALWAYS BE ON TOP IN ANY TERM WHATSOEVER.

SO ACCORDING TO ME AND HAVING EXPERIENCE OF WORKING AS A CUSTOMER SERVICE ASSISTANT AND CUSTOMER SERVICE REPRESENTATIVE FOR ALMOST 3 YEARS, I CAN SURELY SAY THAT THERE IS NO NEED TO LOOK FOR ANY OTHER STREAM BECAUSE WHERE YOU ARE CURRENTLY IS JUST THE FIRST STEP TOWARDS YOUR SUCCESS, IF YOU CAN SPEND SOME TIME UNDERSTANDING THE IMPORTANCE OF THE ROLE OF THE CUSTOMER SUPPORT/ CUSTOMER SERVICE AND HOW IT MAKES DIFFERENCE TO THE COMPANY THEN I THINK YOU WOULD BE IN A POSITION TO NOT ONLY JUST EARN GOOD BUT YOU WOULD BE A VERY IMPORTANT PART OF ANY OF THE COMPANY YOU ARE WORKING INTO,

I BELIEVE THE CUSTOMER SUPPORT AND SALES BOTH ARE A GOOD FIELDS TO HAVE A CONSISTENCY BECAUSE IF THERE WILL NOT BE A BUSINESS IN ANY OTHER FILED THERE WILL NOT BE A NEED OF CUSTOMER SUPPORT SO AS LONG AS YOUR COMPANY IS DOING A BUSINESS YOUR ROLE AND WORK IS SAFE AND COMPANY WILL TRY HARD TO MAKE THE BUSINESS RUN SUCCESSFULLY AND GET MORE AN MORE BUSINESS SO THE BEST PART ABOUT BEING IN A CUSTOMER SUPPORT IS TO JUST FOCUS ON THE ROLES YOU ARE PROVIDED AND THE REST WILL BE DONE BY YOUR COMPANY FOR YOU. YOU DO NOT NEED TO WORRY ABOUT THE CONSISTENCY YOU JUST NEEDS TO WORK.

I HOPE I HAVE MADE YOU UNDERSTAND.

I WISH YOU L;L THE VERY BEST FOR YOU FUTURE CAREER.

REGARDS

In order to post replies to the question: "I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency"

Post Reply

Latest ANSWERS

What if I am interested in science but the Stream Selector Test shows I am best at commerce?How do I interpret and analyze stream selector report for myself?

Hello Priya  Excellent question asked.  Please note the stream selector test or the Aptitude test is a test that judges you on your innate p .. read more

Bonjour sir/madam.Myself riddhi ,i am in the first year doing graduation in french..bt i am pretty confused weather to take it as a career or not.I like intellectual talks,communicationskills,psychology,creative,bold,different outlook of life.help.Riddhi

Hello Riddhi,  Before I answer your querry, would like to know 2 things from you. 1. If you are not sure of a career with French as a subject why .. read more

sr.bsc(hons) ki entrance exam preparation ke liye konsi books acchi rahengi (in subjects ke sath english,maths,physics,chemistry.)

Hello Udit,  Good question and good to see your eagerness in preparing for the entrance exam. Please note, pay attention to your 11th and 12th sy .. read more

I am persuing in BE 6th sem nd next sem companies will come to my colleage but my communication or i can say my english so poor so please help me how to improve my communication skill as well as english?

Hello Anisha,  Good that you have planned to work on your communication skills. At this juncture asking you to join english speaking classes will .. read more
Most Popular

What are the books that every Mechanical Engineer must read?

Probably it would be difficult to prepare down a complete and comprehensive list of books to follow by every mechanical engineer,as the different spec .. read more

What to do after finishing Diploma in EEE.

Dear V Aravindan,  The EEE branches of engineering both at Diploma and Undergraduate (B.E./B.Tech.) level offers unlimited career opportunities i .. read more

I want to be a career guide. What should I study for become a career counselor

Hi Uttam, Thank you for writing and sharing your concerns. to become a career counselor first you need to identify your target audience who do you wan .. read more

Sir I have my options between SRM NCR campus and Lovely Professional University(LPU) ! so which one I should go for?

Dear Student, I would recommend Lovely Professional university for pursuing your further studied. If you check their accreditation, industrial tie ups .. read more