Nikita Kara

I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency

I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency in my job profile.

by Nikita Kara
1 answer
| Share :

1 answer

RE: I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency

Ravi Thakor
Ravi Thakor
Verified Career Expert
Business Analyst at Capital Novus
  • Ahmedabad

HI


GREETINGS FOR THE DAY.

WELL LET ME START WITH THE BASICS THAT ALTHOUGH THE CUSTOMER SERVICE AND SALES ARE TWO DIFFERENT FIELDS BUT THEY ARE INTERLINKED, SO FIRST YOU NEED TO UNDERSTAND AND MAKE A DECISION WHICH OF THESE TWO FIELDS YOU WOULD WANT TO GO AHEAD WITH. SECOND BOTH THE FIELDS ARE WIDE OPEN FOR EVERYBODY STARTING FROM FRESHERS, COLLEGE PASS OUTS, TO NICHE EXPERIENCED PROFESSIONALS TOO, SO MAKE SURE WHERE YOU WANT TO FIT IN THIS HIERARCHY .

THE INDUSTRY YOU ARE INTO CURRENTLY IS CALLED AS A SERVICE INDUSTRY AND SERVICE INDUSTRY IS KNOWN AS THE BACK BORN OF ANY INDUSTRY BECAUSE IF YOU DON'T PROVIDE A REGULAR AND ON TIME SERVICES TO YOUR CUSTOMERS THEN THERE IS NOT FURTHER BUSINESS BECAUSE THE CLIENTS ARE NOT HAPPY WITH YOUR SERVICES AND THEY WONT PROVIDE YOU ANY FURTHER BUSINESS. AND THEREFORE THE SERVICE INDUSTRY WILL ALWAYS BE ON TOP IN ANY TERM WHATSOEVER.

SO ACCORDING TO ME AND HAVING EXPERIENCE OF WORKING AS A CUSTOMER SERVICE ASSISTANT AND CUSTOMER SERVICE REPRESENTATIVE FOR ALMOST 3 YEARS, I CAN SURELY SAY THAT THERE IS NO NEED TO LOOK FOR ANY OTHER STREAM BECAUSE WHERE YOU ARE CURRENTLY IS JUST THE FIRST STEP TOWARDS YOUR SUCCESS, IF YOU CAN SPEND SOME TIME UNDERSTANDING THE IMPORTANCE OF THE ROLE OF THE CUSTOMER SUPPORT/ CUSTOMER SERVICE AND HOW IT MAKES DIFFERENCE TO THE COMPANY THEN I THINK YOU WOULD BE IN A POSITION TO NOT ONLY JUST EARN GOOD BUT YOU WOULD BE A VERY IMPORTANT PART OF ANY OF THE COMPANY YOU ARE WORKING INTO,

I BELIEVE THE CUSTOMER SUPPORT AND SALES BOTH ARE A GOOD FIELDS TO HAVE A CONSISTENCY BECAUSE IF THERE WILL NOT BE A BUSINESS IN ANY OTHER FILED THERE WILL NOT BE A NEED OF CUSTOMER SUPPORT SO AS LONG AS YOUR COMPANY IS DOING A BUSINESS YOUR ROLE AND WORK IS SAFE AND COMPANY WILL TRY HARD TO MAKE THE BUSINESS RUN SUCCESSFULLY AND GET MORE AN MORE BUSINESS SO THE BEST PART ABOUT BEING IN A CUSTOMER SUPPORT IS TO JUST FOCUS ON THE ROLES YOU ARE PROVIDED AND THE REST WILL BE DONE BY YOUR COMPANY FOR YOU. YOU DO NOT NEED TO WORRY ABOUT THE CONSISTENCY YOU JUST NEEDS TO WORK.

I HOPE I HAVE MADE YOU UNDERSTAND.

I WISH YOU L;L THE VERY BEST FOR YOU FUTURE CAREER.

REGARDS

In order to post replies to the question: "I have always been in customer support/sales . I would like to know, if there is any fixed stream that I can look for to have a consistency"

Post Reply

Latest ANSWERS

Sir what are the options available with us after we have done B.Tech,like can we go for teaching or and armed force job or for banking

The normal course after a B.Tech are engineering jobs.  However, if you would like to do something different, the B.Tech just serves as a basic g .. read more

which course will be best b.com Hons. or bba

The best course is the one aligned to your future goals, and your inherent capabilities. Think about what would you like to do further - MBA, teaching .. read more

mai 12 science passout student hu mujhe banking me jana hai

Banking ke liye minimum graduation ki zaroorat hoti hai - kisi bhi stream mein. Aapko science, commerce, jo nhi aasan lagta ho, pehle usme B.Com, B.Sc .. read more

which are the best colleges for MBA full time?

PGDM course is one of the best MBA Full Time course studies in India, offered by GLIM (Great Lakes Institute of Management). .. read more
Most Popular

Which are the best colleges for interior designing in India?

In India, there are so many colleges for Architecture and Interior Design. Here I am  listing some top colleges,• National Institute of Desi .. read more

If I do post graduation (M.Sc./M.S.) in Physics, what kind of jobs can I get both in India and abroad?

Hi, After doing Post-Graduation you are eligible to appear in various entrance exams. If you are interested in research and teaching field you can sta .. read more

How much marks i need in neet 2017 to get bhms

266 marks Catagory - SC Rajasthan    .. read more

Hello Sir my self hemant Lakhotia.I want to take ur presious advise about forensic science

BSc Forensic Science is the program deals with theoretical and practical background in all the areas of criminalistics which demonstrates proficiencie .. read more
Caching Date: 8/17/2017 7:33:50 AM