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Did BA, currently working in Bpo industry,
Very confused what to do?
Third if you have all of the above things and still not able to make it than try to opt for different courses which are easily available in the marker such as Diploma in Customer Relationship Management, Certificate course in Customers Assistance.
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The most important skills which brand companies require in a candidate are:
MS Office skillsCommunication skills Domain knowledge
I would recommend that you need to first assess whether you have the above skills.
For enhancing domain skills, I would suggest a post graduate qualification.
To be best sure of what suits you for your career, I would suggest you to undergo an online psychometric test from CareerGuide which will help you understand yourself in respect of your strengths, weaknesses, emotional quotient, etc. and will exactly tell you which career is ideal for you.You can then call counsellors to discuss.
Dr. Anand Wadadekar
The definition of settlement varies from individual to individual.
For some moving up the ladder and craving for more and more progress is settlement, and for some just working defines settlement.
Firstly, here I would like you to ask yourself,
Answering the above question will help you decide where exactly you would like to excel at an which field is important to help you reach that goal.
Instead of hop, skip and jump, I would suggests, you to undergo an Aptitude tests and based on the results discuss with a counselor and then choose what you wish to go ahead with in future.
Do not choose blindly on the basis of friends or family or what you see.Get to know your potentials and then choose.
Wish you good luck....
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