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Can you please tell me detail about ITES / BPO industry and also please give me list of all the career options which comes under ITES / BPO industry
Dear Saksham,
IT Enabled Services are the services which require the aid of IT. It includes soft skills like communication wherein computers are used to feed in the responses. These services are mainly used in BPOs and KPOs wherein the information of the customers is fed to the database on computer.
Please have a look at some popular career option under ITES / BPO industry :
These services offer a diverse range of professional prospects, including call center, medical transcription, medical billing and coding, back-office operations, HR services, online services, and so on
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