What is Rating? What is it's importance?

What is importance and meaning of rating for career counsellors ?

by Renu
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RE: What is Rating? What is it's importance?

Surabhi Dewra
Surabhi Dewra
Verified Career Expert
Founder and CEO at CareerGuide.Com
  • Noida

As CareerGuide our vision is to help every student of this country make a smart and informed career decision. And we take our mission and vision very seriously.

One metrics which we monitor closely is rating which a student provides after counselling. This qualitative feedback process helps us to improve, monitor and track.

At the end of each counselling session - student is allowed to rate the experience.

This five star rating allows student to rate an counselling session on the scale of 1-5, outlining each star choice as follows:

- Below Average
- Average
- Good
- Very Good
- Excellent

Star Rating given is a benefit for the career counsellor to enhance their skills. Overall rating is counted on the basis of average total of rating received.

A rating highlights the worse and the best of career counselling, it reflects the overall performance of a career counsellor.

A good rating could means more visibility, more business, more opportunities. Whereas a negative or low rating leads us to take corrective actions.

While as a career counsellor our effort should be always to get 5 rating but not go anything below 3.5

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