Pooja Patel

Completed BSc. IT . Working in TCS-BPO right now. Shopuld I go for masters?

Hi. so this job is not too bad. it's been a year I am working in TCS. we work for one US Internet Service Provider.kind of networking job. but the thing which is hammering me is the tag "BPO". I want to move to some real IT job with higher salary. I completed my BSc.IT in 2012. and now I am really confused what is better for my career. should I go for masters or should I continue job or international certification is a better option? Please help me out.

by Pooja Patel
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RE: Completed BSc. IT . Working in TCS-BPO right now. Shopuld I go for masters?

Dr. Anand Wadadekar, PhD
Dr. Anand Wadadekar, PhD
Verified Career Expert
Founder & CEO: Discovering Careers India
  • pune

Hello My Dear Career Aspirant,

Thanks first of all for providing a detailed career query. This helps us experts to understand your issue precisely. Reading your query, I got a feeling that you are pretty clear of your job profile and what is the exact problem which is an hindrance to your growth.

I thank you for approaching CareerGuide for seeking guidance and advice to your career concern. In my more than seven years of career counselling experience, I have rarely seen students clear about their vision towards their career and well expressed thought process. I would like to compliment you for this surely.

BPO tag:

I remember that when I was in college, the BPO and IT industry just entered India and it showed how people could get employed on a high salary. That time candidates did not think about the BPO tag etc. But as the years went further, all realised that working in a BPO even as a Manager did not carry a respected dignity due to the monotonous and sterostype work culture in the BPO industry and mostly the work involving in the typing or verification kind of stuff.

However from another angle if you look working in a BPO is not too much a bad thing. Yes, I agree that for a technocrat like you, its a frustrating thing to work in there. BPO sector has been one of the major industries to give employment and people are happy getting a job which gives them work life balance.

I agree that a person like you should be limited to working in a BPO though the name is TCS.

Post graduation as an answer:

Doing a post graduate course definitely is the answer to get out of the BPO sector and open doors for your self into the hard core technical information technology industry.

A good post graduation should offer you the below three skills for excelling in career:

  • Enhanced knowledge
  • Personal skills
  • Business Skills

A post graduate course which gives you all the above three will make you rise in every aspect like job profile, salary and job satisfaction.

I would personally suggest you to opt for Masters in Computer Application (MCA). I do not think that you should right now do any certification course. MCA will give you the much needed enhancement in every respect.

All the Best!

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RE: Completed BSc. IT . Working in TCS-BPO right now. Shopuld I go for masters?

Aparna M Venkatesan
Aparna M Venkatesan
Verified Career Expert
PhD Management And Organizational Psychologist
  • Hosur


Thank you for choosing Mera career guide and writing to us. First of all I would like to say that you are already well clear on what you like and what you currently hate. This self analysis of yours would give me a better picture of your career expectations. Thanks for contacting us. You are a BSc IT graduate and you have been working with TCS BPO since a year. It is right that the opportunities that a BPO industry can offer are pretty less compared to what an IT industry can offer, both in terms of pay and learning opportunities. It is the right time to actually switch careers as you have not accumulated more than two years of work experience. To be honest, any work experience that is less than 1.5 years is almost treated as a fresher. And you are eligible to try for both IT jobs as well as masters degree qualification. So I would advice you on two strategies for your situation.

1. Masters degree: I have a handful of friends who worked in BPO sector for less than 2 years later went on to study masters degree and are now working for IT sectors. they often choose to study MSc or the MBA. So depending on your interests, whether IT or Management you should carefully choose what degree you want to study in. If you like to stay within IT, then MSc IT is the best option for you. Alternatively if you like to do a degree in Business or management then an MBA/ PGDM/ PGPM course will be the right option for you. If you would like to apply for either of the degrees then this is the right time to make application so please hurry up. I can list down a few top colleges in India for IT,
Delhi University
Banaras Hindu University Varanasi
University of Calcutta
Jawaharlal Nehru University New Delhi
Aligarh Muslim university Aligarh
Osmania University Hyderabad
Madras University Chennai Tamil nadu
University of Hyderabad
University of Allahabad
Jamia Millia Islamia New Delhi
Pondicherry University
University of Mysore
Bangalore University

Reputed colleges for Management are:
ISB Hyderabad
IIM Ahmedabad
IIM Bangalore
IIM Calcutta
IIT Kharagpur Vinod Gupta school of Management
IIT Madras
IIT Roorkee
Other IIM's
Symbiosis Pune

The best route for you is to only pursue a masters degree and with the relevant masters, you can go to work in IT industry. Also try contacting some IT companies to ask them offer you an entry level IT role currently. I know some friends who by luck was offered an IT role at HCL, while working for HCL BPO. You can ask for entry level IT role within the same company and this requires contacting some team leads and HR at IT department. Hope this helps. Good luck.

RE: Completed BSc. IT . Working in TCS-BPO right now. Shopuld I go for masters?

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