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How the role of a Hotel Manager has changed over the years and what it will be like in the future?

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RE: How the role of a Hotel Manager has changed over the years and what it will be like in the future?

Deepak Rana
Deepak Rana
Verified Career Expert
Author: Sky Beyond the Clouds
  • Kangra

The role of a hotel manager has changed considerably and it is expected to change in the coming times. The below facts would help you understand how the changes have occurred in their role and the future for them:


1. The academic qualifications a strict criteria while hiring the hotel managers. Earlier it was not a strict criteria. Today because of the increased competition and more number of hotel management professionals being churned out by a large number of colleges, the employers have to put this criteria to filter out many candidates straight away. The employers also pay careful attention to the academic achievements of the candidate and make sure that he or she has performed really well. The academic achievements are the indication of the consistency and the discipline of an individual and therefore one has to focus on them. With growing competition in the next few years, the stress on academics will be more and more.

2. In earlier times the management field was not that developed as it is today. Therefore the hotel managers are expected to learn the management lessons even before the join their job. This is because of the fact that the responsibilities of the hotel managers have increased a lot and they really have to manage a large number of resources today. If they are good managers and have enough knowledge and skills then only they can succeed in this business otherwise not. Therefore the hotel managers have to learn about management. Going forward the stress on management education will only go up. However more than hard work, people need to learn the smart work to get things done.

3. The hotel managers in today's world need to understand the diversity and should have wonderful communication and interpersonal skills so that they can interact with customers of different backgrounds. This is due to the fact that today people travel a lot more than they earlier did and therefore there is a good possibility that the customer is coming from a different culture and different country. Understanding your customer is the top most priority today.

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