Atri Kundu

Do I need to be good at my interpersonal skills to be a Hotel Manager?

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by Atri Kundu
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RE: Do I need to be good at my interpersonal skills to be a Hotel Manager?

Deepak Rana
Deepak Rana
Verified Career Expert
Author: Sky Beyond the Clouds
  • Kangra

Yes you need to be very good at your interpersonal skills if you want to become a Hotel Manager. Below are the explanations how it would be useful for you if you develop those skills.

1. As a Hotel Manager your first responsibility is to manage the hotel staff. Every morning when you start your day you have to conduct your meetings with the staff, take their suggestions and provide them the guidelines. At the end of the day also, you have to discuss with them the day's activities and provide feedback. In between also you will have to conduct meetings and keep a check on how they are working. In all these circumstances, what matters most is how effective you are while dealing with your hotel personnel. This skills is very important and therefore interpersonal skills if learnt, will take you to the places in this profession.

2. As a Hotel Manager, you have to meet and greet your clients all the time. How warm you are in your attitude and how comfortable you make them feel while talking to them and how you take care of them is all an indicator of your performance. If you have excellent interpersonal skills you will be far more effective in dealing with your clients in the best possible way and therefore mark and impression on them with your behavior and attitude. These skills take time to develop but once learnt, will be very handy in all situations while facing your clients.

3. You are also supposed to meet the senior management and board of directors, if any to show your performance summary and provide them the details about the hotel's performance. If you have not met the desired results you will have to explain your reasons. Therefore, it will be very much required on your part to have excellent interpersonal skills so that you can handle those tough meetings with ease and comfort. That way only, you will be able to do justice with your job.

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