ITES / BPO - Career Queries

IT Enabled Services are the services which require the aid of IT. It includes soft skills like communication wherein computers are used to feed in the responses. These services are mainly used in BPOs and KPOs wherein the information of the customers is fed to the database on computer.

Hello Thank you for choosing Mera career guide and writing to us. First of all I would like to say that you are already well clear on what you like and what you currently hate. This self analysis of yours would give me a better picture of your career expectations. Thanks for contacting us. You are a BSc IT graduate and you have been working with TCS BPO since a year. It is right that the opportunities that a BPO industry can offer are pretty less compared to what an IT industry can offer, both in terms of pay and learning opportunities. It is the right time to actually switch careers as y

Hi Friend,Customer support is a very vast filed or you can say a profession which is in almost every country because without customer service not even a single big corporation is able to survive and in order to get the clint satisfied it is very important for every corporation to invest as much as they can to improve or to enhance their Customer Service Department.Keeping in my that this vast filed is almost i every country, it is not a harm neither it is going to be vested if you know couple of other country's languages. But at the same time it is not madatory to know other languages apart fr

I am sure the picture above explains your question.This is a digital world.We are completely a techno savvy people. So before we invest or buy products  we first make a complete search of it online and tread reviews about it, and hen decide.So Digital marketing is mainly advertising your product online and reaching to the masses.right from web banners, ad campaigns, mobile  Applications, blog posts etc are forms of Digital marketing. It is quite cost effective, flexible, instant response, faster mode of reaching, and majorly convenient.Digital marketing includes:Social MediaContent W

1 answer Meghna Mukherjee in ITES / BPO category

Hi Pawan,You are on the right track. A good break can give you a flying start.Keeping your education and hopefully the interest(Networking) in mind, I would suggest you try out some Customer Support Roles in BPO's. This will give you the cusion to support self and further some more certifications from Microsoft / Red Hat etc. needed in Networking domain.The career progression can be looked as Customer Support --> System Admn. --> Infrastructure Management with age and experience.

1 answer Sumit Basu in ITES / BPO category

Dear Sir/Madam,Greeting's for the day!!!The Contribution of IT/ITES industry to the growth and development of the India for profit and as well as non-profit activities has been phenomenal. IT/ITES industry in India has significantly contributed to GDP, Foreign exchange earnings and Employment Generation.The Future of IT/ITES sectors seems quite bright in India. The Career Opportunities in the IT Sector in India are abundant. IT is vary dynamic and diverse industry. As a result, the IT Sector companies are mostly looking for Tech-savvy and multi-skilled people. IT skills are required not only f

1 answer Rahul Shinde in ITES / BPO category

Hello There!Looking at your question, I remembered my previous years in the industry where I also worked in evening/night shift for a US based Mutual Fund Asset Management company as a Process Lead. Really working in a night shift more years gets really bothersome and hectic and affects the body and personal life adversely. I have full sympathies for you my dear... You have worked for more than seven years which is itself an achievement at a personal level for you...I would surely like to advice you and I am glad that you approached CareerGuide.com for seeking guidance and help and advice for

2 answers Dr. Anand Wadadekar, PhD in ITES / BPO category
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1 answer Chetna Sabharwal in ITES / BPO category
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YouTube Marketing YouTube Marketing has emerged as one of the most successful form of marketing in the last few years. It is a part of digital marketing and involves marketing with the help of videos on YouTube. YouTube is known to be second most searched engine in the world; it has tremendous traffic and numerous viewers from all over the world. According to a survey, almost 85% of internet traffic is video. For both offline and online business owners and digitalmarketers, YouTube has become an essential tool to take advantage of the major shift of the web’s mass towards video. Today I

1 answer Sweety Choudhary in ITES / BPO category

Email marketing as the name suggests is the process of marketing a brand, product, and service for its promotion through an email. Email Marketing is a part of digital marketing and is widely used nowadays by almost every successful brand to gather more potential consumers and keep up with the existing ones. As most people tend to check their emails on daily basis, this marketing technique has proved to be very useful for various brands and organizations. There a few strategies that could help a digital marketer to compose emails that gets clicked by subscribers much often. Let'sdiscuss them o

1 answer Sweety Choudhary in ITES / BPO category

Mobile Marketing falls under digital marketing, the only difference is that it is conducted only for devices such as mobile phone, smartphone, iPad and other handheld devices. Since there is a numerous amount of people who use these devices, mobile marketing has been increasing day by day and is in demand from various organizations. Below is some strategy that is useful for delivering a good mobile marketing service. #Create good content Most of the viewers tend to ignore the ads without even noticing what is it about. This isn’t something new, this is how people normally behave towards

1 answer Sweety Choudhary in ITES / BPO category

Social Media Experts are essentially specialists at something. Since online networking is extremely popular, why not turn into a specialist in that? So a large portion of the world's patterns in innovation, business, promoting, excitement and general correspondence are intensely tied in with online web-based social networking. It's an essential range to be knowledgeable about. Expose yourself to the Specialists There are a lot of people that have as of now been through the online networking trenches. Gain from them. A large portion of these current specialists have officially willingly volunt

1 answer CareerGuide com in ITES / BPO category

Need to climb the statures to wind up noticeably a Social Media Expert? Need to take in the privileged insights? You're in good fortune!  In this article, I will impart to you the few steps on how you also can turn into a Master Expert of Social Media!   Learn how to Automate A standout amongst the most essential tips for any online networking master to learn is the specialty of robotization. Some unpracticed individuals in the online networking world decide to physically create their web-based social networking refreshes or maybe specifically robotize certain errands. To be a genuin

1 answer Sweety Choudhary in ITES / BPO category

The profession of a digital marketer requires one to interact with the target audience for which some skills are mandatory. Today I am going to discuss with you some set of skills that were revealed by some most successful Digital Marketing Experts to go high in this field. #Sales Skills The most basic skill of a digital marketer is selling; digital marketing is a profession in whichit is mandatory reaching out to target audience in order to convince them why they should use offered products, services or facilities.In order to interact with them effectively one needs to have sales skills. It i

1 answer Sweety Choudhary in ITES / BPO category

Digital Marketing The Internet turned out to be major game changer in today’s time; numerous facilities are provided online today which once required an individual to be present at the concerned place/location. People no longer need to travel from one place to another to pay bills, to apply for a job, to fill an application form and several others facilities could be accessed online and saves a lot of time, money and energy. The increased use of internet has opened doors to an emerging form of marketing. Marketing is the process of seeking the attention of a target audience to make them

1 answer Sweety Choudhary in ITES / BPO category
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10 Tips to kick-start your Digital Marketing Career In the event that you're planning to break into the modernized advancing industry, there's no favored time over now. According to the organization, the propelled economy is growing 10 times speedier than the traditional economy which will realize a capacities fissure of 900,000 opening by 2015. We've joined our top tips for longing automated promoters who wish to kick-start their career today.   1) Eagerness to learn The progressed advancing industry is both rapidly creating and exceptionally forceful. It's basic for associations to is

1 answer Surabhi Dewra in ITES / BPO category
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1 answer Prathamesh Kapote in ITES / BPO category

1 answer Prathamesh Kapote in ITES / BPO category

Digital marketing deals with marketing of the content or product on digital platforms. Recently there is a gold rush going on in the digital marketing sector. The exponential rise of various social media sites, media websites, digital websites and digital magazines have created a great market for content consumption. Same time, more than 60% of the companies think that the traditional marketing is not sufficient. The rise of online stores such as eBay, Amazon, flip kart, Alibaba and the online marketing war going between them has pushed digital marketing to a new level. Even many small-time st

1 answer Surabhi Dewra in ITES / BPO category